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Promoting Safer and Therapeutic Services Training Tackling violence against frontline staff in mental health and learning disability services is essential. There were 43,301 incidents of physical assault against NHS staff working in mental health and learning disability settings in 2004/05 in England, equivalent to one assault for every five staff*. Promoting Safer and Therapeutic Services training assists staff in recognising, understanding, de-escalating and safely managing violent incidents. It enables professionals working in mental health and learning disability services to employ the appropriate intervention when dealing with violent situations, taking account of the safety of service users, colleagues and members of the public. This training is a must for any NHS staff working in mental health and learning disability settings, who are in direct contact with patients and the public.
(* Figures published by the NHS Security Management Service.)
Benefits of ParkHill’s Safer and Therapeutic Services Training This training will help staff to: ▪ Prevent assaults ▪ Manage challenging situations in a safe and therapeutic manner ▪ Build confidence
Course Aims The course provides delegates with the skills to de-escalate and manage potentially violent incidents, whilst improving staff and service-user safety. The training ensures a consistency of approach and minimum set of standards across the NHS.
Course Objectives By the end of the course, participants will be able to: ▪ Understand the role of the Security Managing Director (SMD) and LSMS
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Course Objectives (cont.) ▪ Provide explanations for aggression in mental health or learning disability settings ▪ Understand the effect of functional and dysfunctional coping strategies on people’s lives and behaviour ▪ Understand the application of risk management interventions and the requirements for effective assessment of danger levels with reference to prevention planning ▪ Understand the positive contributions patients can make to prevention strategies including an awareness of how issues relating to culture, race, disability, sexuality and gender can enhance this process ▪ Understand individual and organisational responsibilities in relation to legal, ethical and moral frameworks regarding use of force ▪ Understand the need for and scope of post-incident review procedures and how to identify strategies and interventions for future prevention
Delivery Information Promoting Safer and Therapeutic Services training is a one-day course. The course can be shortened when integrated with other related personal safety training courses offered by ParkHill. Delegates will receive a comprehensive reference booklet which covers the course content. A certificate of attendance will be presented upon completion of the course. As an NHS organisation, ParkHill is able to offer services on a competitive basis. Please contact us for price information.
Next Steps To request information, or for a general discussion about your needs, please contact: Carley Saint James - Training Manager on 020 8869 7433 or alternatively email us
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